One is committed to compliance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR) and the Data Protection Act 2018. This statement summarises our approach. Corporate operator details are set out in our Terms and Conditions.

Data controller

For personal data collected through this website and the One product, we act as data controller. Contact: hello@askone.app.

Lawful bases

• Consent — for optional analytics and marketing communications.
• Contract — to provide services you have requested (e.g. a pilot).
• Legitimate interests — to run, secure and improve the service.
• Legal obligation — to comply with applicable law.

Your rights

• Right of access to your personal data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten").
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to lodge a complaint with a supervisory authority (in the UK, the ICO).

International transfers

Where personal data is transferred outside the UK or EEA, we rely on adequacy decisions or Standard Contractual Clauses with appropriate safeguards.

Data retention & security

We retain personal data only for as long as necessary and apply appropriate technical and organisational measures to protect it.

Making a request

To exercise any right, email hello@askone.app. We will respond within one month as required by GDPR.